Terms of service
Last Updated: 27th April 2026
Welcome to Calmenzo. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website and/or placing an order, you agree to be bound by these terms.
1. General
- This website is operated by Calmenzo.
- By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent/guardian.
- We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.
2. Products & Usage Disclaimer ⚠️
- Calmenzo products are wellness-based products designed to support better sleep and relaxation.
- These products are NOT medicines and are not intended to diagnose, treat, cure, or prevent any disease.
- Results may vary from person to person.
- Customers are advised to consult a healthcare professional before use if they have any medical condition, are pregnant, or are under medication.
Calmenzo shall not be held liable for any adverse effects resulting from misuse, overconsumption, or failure to follow instructions.
3. Orders & Acceptance
- All orders placed on our website are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order at our sole discretion.
- Once an order is placed, you will receive a confirmation via email or SMS.
4. Pricing & Payments
- All prices listed on the website are in INR and inclusive/exclusive of applicable taxes (as mentioned).
- Prices are subject to change without prior notice.
- Payments are processed securely through trusted third-party payment gateways such as Razorpay.
- We do not store your card or payment details.
5. Shipping & Delivery
- Orders are typically processed within 1–3 business days.
- Delivery timelines may vary depending on your location (generally 3–7 business days).
- Delays may occur due to unforeseen circumstances such as logistics issues, weather conditions, or high demand.
- Calmenzo is not liable for delays caused by third-party courier partners.
6. Cancellation Policy
- Orders can be cancelled only before they are shipped.
- Once shipped, orders cannot be cancelled.
- To cancel an order, contact us immediately at [your email].
7. Returns & Refunds
- Refunds and returns are governed by our Refund Policy.
- Customers are required to review the Refund Policy before making a purchase.
8. User Responsibilities
By using our website, you agree:
- Not to misuse the website or engage in fraudulent activities
- Not to provide false or misleading information
- Not to attempt unauthorized access to our systems
9. Intellectual Property
- All content on this website including text, graphics, logos, images, and design is the property of Calmenzo.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
- Calmenzo shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
- We are not responsible for any allergic reactions or side effects caused due to individual sensitivities.
- Users are responsible for ensuring product suitability before use.
11. Third-Party Services
- Our website may include links or integrations with third-party services.
- We are not responsible for the content, policies, or practices of third-party platforms.
12. Force Majeure
Calmenzo shall not be held responsible for failure or delay in performance due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, or government restrictions.
13. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes arising shall be subject to the jurisdiction of the courts in [Your City, India].
14. Contact Information
For any questions regarding these Terms & Conditions, you may contact us:
Calmenzo Support
Email: calmenzo.co@gmail.com
Phone: +91 92176 44054
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.